What do you want to achieve?

Who will use it?

How will they use it?

Where will they use it?

What information do they need?

Schedule

Staffing

Budget

Style and accessibility standards

Usability

Other issues

Gather information

Select content

Organize the material

Prepare an outline or site map

Sketch out and plan the layout

Test the layout with users

Revise based on user feedback

Create first draft or partial draft 

Select or create art

Work both text and art together

Test draft with users

Revise and complete

Fact check and review for accuracy

Edit for consistency and usability

Ensure accessibility standards are met

Copyedit and proofread

Test with users again

Repeat until document is finished and works for users

Copyedit and proofread again

Do whatever is technologically necessary before release

Produce or print and release

Gather feedback 

Use feedback to revise

Update designs